San Jose, Costa Rica Spa FAQs

Time to Relax!
For your enhanced comfort and relaxation, we suggest arriving at least 20 minutes before your scheduled spa service begins. This will give you a chance to relax and enjoy the facilities.
Our beautiful spa offers wellness areas that include a sauna, steam room and whirlpool. We also have individual and co-ed relaxation areas. We recommend that you shower prior to any spa treatment. Most body treatments are enjoyed without clothing; however, if you are more at ease wearing a bathing suit or undergarments, please do so.
During all treatments, the body is fully draped, except for the area being worked on, to ensure your privacy and comfort. As a guest of our hotel, the spa offers you the opportunity to enjoy the sauna, steam room and whirlpool for a $10 daily fee, even without a reservation for a spa treatment.

San Jose Costa Rica Spa Etiquette
Spa guests must be at least 18 years old. Our guests come to escape, retreat and recharge, so please leave your electronic devices behind. We provide robes, slippers and amenities for your comfort. Please remove all jewelry prior to arrival.

Gratuities
Gratuities of 10 to 15 percent are customary, but they are also a matter of personal discretion and should reflect your satisfaction. You may choose to leave gratuities in cash, or charge them to your guest room or credit card.

  • All spa treatments and services are subject to an automatic 10% spa fee. Gift certificates can be purchased in any denomination.