Costa Rica Spa Policies

Spa Reservations and Cancellations
Advance reservations for services are highly recommended. Before your arrival, please call (506) 2298 0266 for reservations. If you are already a guest, simply call extension 0266. Please be sure to inform us at the time of booking your reservation if you have a gender preference for your therapist, or if you have any health conditions. If you must change or cancel your appointment, please notify the spa at least four hours in advance, to avoid being charged 50 percent of the total price of the treatment you selected. Arriving late will simply limit the time for your treatment, thus lessening its effectiveness . Your treatment will end on time, so the next guest will not be delayed. The full value of your treatment will be charged. Cancellation of packages or group reservations requires 48 hours advance notice. All spa treatments are subject a 10 percent spa fee.